Frequently Asked Questions

Here are some frequently asked questions about our recovery programs and services. If you don’t find an answer to your question below, please feel free to contact us at [email protected] or call (828) 350.9960.

1. Is NSR a treatment center?

No. NSR is not a treatment center.

We provide structured a transitional living program for men that includes relapse prevention, adventure therapy, and life skills training. We also offer alcohol and drug treatment programs and for those who need extra support in early recovery.

Our intensive outpatient program (IOP) provides extra clinical support for individuals with complicated addictions histories, multiple relapses or little experience in recovery.

Our program is staffed with trained and licensed addictions professionals and live-in house managers who are actively working their own 12-step program of recovery. Learn More.

2. Will my son see a counselor every week?

Residents who participate in our 12-week IOP have weekly individual sessions with a licensed professional addictions counselor and also participate in three weekly 3-hour group sessions led by licensed counselors and certified substance abuse specialists.

Our recovery program is highly structured and includes case management and mandatory daily meetings that hold people accountable for their actions which, in and of itself, is a therapeutic intervention. Our staff includes a licensed professional addictions counselor, certified substance abuse counselors and 12-step peer supports.

We have an open-door policy and qualified staff on-site 24 hours a day to ensure program residents can ask for help in an organic way if and when they are not participating in our formal IOP.

3. Does NSR provide meals?

No, NSR does not provide daily meals. We do provide Tuesday night pizza and NSR augments the pantries with food bought from the local food bank – in general, we get whatever is available and split it between the resident homes.

4. Can my son have a car at NSR?

Yes. We do not have a particular rule that says one can’t have a vehicle. Our recommendation is to wait until after the first 30 days but it is entirely a family decision. NSR provides transportation to meetings every night except Tuesdays (in-house meeting) and job search Mon., Tues., and Wed. We also provide transportation to Wal-Mart every Wednesday and Saturday.

Residents must have a valid drivers license and insurance – all copies must be submitted to the office for proof.

5. Can my son have a cell phone and computer?

Yes, however, we strongly suggest and encourage new phone numbers and, if using an old phone, erasing all contacts or erasing the old phone.

6. How much money should my son have each week?

Next Step Recovery recommends no more than $100 a week. Newcomers are requested to keep cash locked in the office and hand in receipts for each cash purchase. This helps with accountability but also with Life Skills class on Money Management.

7. How can I get money to my son?

The fastest way is to go to our home page and click “Make A Payment.” Once there, you can put cash onto his cash account via CashBox and we will manage the rest.

8. Can my son come home for a visit?

After 30 days, residents are eligible for an overnight pass or home-visit. Residents must meet all requirements before granted a home visit or overnight pass. Please check the House Contract for more information.

9. Can I visit my son at Next Step Recovery?

Yes. We ask all parents to visit on weekends whenever possible, in lieu of coming to visit during the week when there are mandatory meetings and job searches.

10. Does Next Step Recovery provide jobs to residents?

We do not provide jobs, but we do have one staff member whose main job is to help new residents find employment. Next Step Recovery takes residents out to locate these jobs and for interviews Monday-Thursday.

11. What should my son bring with him upon admission?

We always encourage people to bring their own bedding in order to feel comfortable while here. If folks need help with bedding, please let us know in advance. We also ask that residents bring their own towels and personal hygiene products. Space is limited – bring things that will make your stay comfortable, including interviewing attire.

  • Bedding (twin size)/pillow
  • Towels/personal hygiene
  • Work boots (if needed)
  • Hiking boots (needed for Sunday Adventures)
  • 3 forms of identification
  • If medication is needed, please bring at least a 30 day supply
  • Please do not bring mouth wash (or any products containing alcohol)
  • Please do not bring clothing advertising beer or drugs
  • Clothing for suitable weather, plus hangers
  • Computers and cell phones are permitted

12. Are there financing options for families seeking this program?

Our 12-week intensive outpatient program may be covered by most major health insurance plans. We also accept cash, check, and credit cards (Visa, MasterCard, Discover, American Express). We do not accept Medicaid or Medicare at this time.

Transitional living program fees are not covered by IOP fees and are assessed separately.

If you need financing help, our preferred partner is eFinancing Solutions.  Get started now to see if you are prequalified.

What They Say About Us

"Before coming to Next Step Recovery, my life was in tatters. I felt defeated. The first day I arrived at Next Step, I was swinging. I was so angry. I was lost, hurt, and confused. I was living in paralyzing fear; yet, this place, these people, accepted me... They have shown me that a new life is possible. The staff here helps me grow into a better man every day... I owe the person I am today to Next Step's guidance."

J.C., Beloved Client

"Next Step Recovery is a safe place with people I not only consider a great staff, but also have come to love as family. They treated me with love, compassion, and respect. They helped me see things I couldn't; helped me grow as a person and changed my perspective on many topics. The people at Next Step will forever hold a special place in my heart."

B.D., Beloved Resident

“This is the longest I have ever been clean and Next Step is the reason for that. It has provided me with a safe place to begin my recovery”

T.A., Beloved Resident

"IOP was the perfect activity to both keep my week busy while also being able to fully focus on my recovery. The top notch staff members and therapists made this 12 week program one I will take with me wherever I go."

L.M., Beloved Resident

"I am so grateful for Nextstep and all the staff members. This is definitely the place I needed to come after I got out of treatment. Here I got connected to the recovery community in Asheville and made some good friends here at the houses. Nextstep has not only taught me what I need to do to stay clean but I have learned so many life lessons while I was here. I will stay in contact with Nextstep because this place has given me my life back and for that I am so grateful!"

Z.A., Beloved Resident

"Next Step Recovery was exactly what I needed in the early stages of my recovery! I spent so many years of my life hiding behind a bottle, and I couldn’t take it anymore! Susan and her staff helped me to get back on my feet and start the process moving on and loving life without the use of alcohol or drugs. After my 3 months here with next step, I chose to stay in Asheville and continue to work on my self, with their guidance. I couldn’t imagine my life today if I was still stuck in my old ways, Thank you Next Step Recovery!"

Z.B., Beloved Client

"You may have to leave family, friends and your old life behind as you start recovery. Next Step provides not only a home for you to start over, it gives you a spiritual cleansing. From the staff to my housemates, Next Step has brought a new meaning to recovery. If you let them work with you, you'll find more than a recovery house, you'll find yourself again."

M.R.K., Beloved Resident

My son completed 3 months of sober living at Next Steps Recovery, surrounded by kind, caring and compassionate staff, with all the skill sets required of true professionals to guide and assist him in living a productive, healthy , sober and happy life. He flourished and started to smile and enjoy life again during those three months. He now is starting to build a career for himself and is enjoying the normal things in life that had been missing for so many years. As a family we have been blessed to have been connected with Next Step Recovery. Thank you.

K.W., Family Member


Ready for the Next Step?

Recovery is the Real Adventure.  Embrace the journey with other young men on the same path.  Lean on Next Step as your support network as you work toward sustainable sobriety.  You don’t have to make the climb back to a life of meaning by yourself, but you do have to start.  Take the next step toward your future today.